Cancellation & Refund Policy
Last Updated:1 July 2025
Thank you for purchasing an online course from First Career Centre. We strive to provide high-quality educational content, and we want you to be satisfied with your purchase. Please read our cancellation and refund policy carefully before enrolling in any course.
1. Course Access & Cancellation
- Once you purchase a course, you will have immediate access to the course materials.
- Since digital content cannot be "returned," all sales are final unless otherwise stated.
- If you wish to cancel your enrollment before accessing the course, you may request a refund within 2 days of purchase, provided you have not viewed more than 25% of the course content (if applicable).
2. Refund Eligibility
✅ We offer refunds under the following conditions:
- Within 2 days of purchase
- If less than 25% of the course has been consumed (e.g., watched/downloaded).
- If there is a technical issue preventing access (we will first attempt to resolve it).
❌ No refunds will be issued if:
- The course has been completed or significantly accessed.
- The refund request is made after the specified refund period.
- The user shared login details or violated our Terms of Service.
3. How to Request a Refund
To request a refund, please contact us at:
Please include:
- Your full name
- Order/transaction ID
- Reason for the refund request
We will process refunds within 7 business days and notify you via email.
4. Subscription Cancellations
If you have a recurring subscription (e.g., monthly membership):
- You may cancel at any time, and access will continue until the end of the billing cycle.
- No partial refunds are provided for unused subscription periods.
5. Changes to This Policy
We reserve the right to update this policy at any time. Any changes will be posted on this page with an updated revision date.
6. Contact Us
For any questions regarding cancellations or refunds, please contact us at support@firstcareercentre.in.